Thank you for playing Persona5: The Phantom X.

[Update: Dec 29, 2025 (UTC+8)]Important Notice Regarding Refund Requests

We sincerely apologize for the error caused by our oversight. To address this issue, we are offering a refund to affected players. If you purchased the Monthly Series Sets based on the incorrect item quantities displayed, we will process a refund for your purchase.

Please ensure that you contact our Customer Support team by Jan 4, 2026, at 23:59 (UTC+8) to initiate the refund process.

We once again express our deepest apologies for any disappointment or inconvenience this may have caused.

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We have confirmed that due to a system issue, some of the Monthly Series Sets contained incorrect item quantities. This issue has now been fixed.

We will be recalling the incorrect amounts of Platinum Tickets and Platinum Milicoins (excluding Marthym's Stamps). For players who purchased these sets before this announcement, we will prepare 100 Metal Jewels per set purchased as compensation. Please refer to the following list for the correct item quantities.

・ Monthly Platinum Set II-I: Platinum Tickets x5, Marthym's Stamps x114

・ Monthly Platinum Set III-I: Platinum Tickets x15, Marthym's Stamps x360

・ Monthly Milicoin Set II-I: Platinum Milicoin x5, Marthym's Stamps x72

・ Monthly Milicoin Set III-I: Platinum Milicoin x15, Marthym's Stamps x240

Recalling & Distribution Details

Time: Within five business days after Dec 25, 2025 (UTC+8)

(Distribution Contents)

・ 100 Metal Jewels per series sets purchased as the above list

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

*Important Notes*

・Gifts can be received via your in-game Mail.

・Gifts will be removed from your Mail after the receipt period ends regardless of whether or not they have been claimed.

　Please be sure to claim them within the designated period.

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Persona5: The Phantom X Operations Team